Chicagoland's Valued Property Manager
North & Loyal Realty and Management is guided by 4 core principals.
Honesty
We take pride in being honest. For us to be at our best, our owners and residents must be able to trust us. We promise to keep all parties informed about the status of properties and do everything within our power to fix and issues that may arise. We do not believe in concealing the truth because it eventually breaks down the relationship.
Integrity
If we tell you that we will get something done, you can assure that it will get done, even if its to our disadvantage. In management, it's important to follow through on your promises. Clients and residents can be confident that North and Loyal will follow through on our claims
Respect
Whether you have one property in a D neighborhood or 30 properties in an A neighborhood, we respect and appreciate the fact that you are choosing to trust us. We promise to treat your property and residents with the utmost respect. This will be witnessed through our communication with frustrated clients, to our attention to detail, while taking care of your property.
Empathy
We believe that quality management is impossible without empathy. When working as manager, we place ourselves in the shoes of the investor and the resident. As an investor, we understand that your goal is to build wealth through real estate. We also do not take for granted that you have entrusted us to handle your investment property. We also know what it is like to be a resident. Sometimes things do not get fixed quickly enough. We know how frustrating this can be. We only work with owners who care about the well-being of the residents, so we can limit the delay in addressing the needs of the resident.
These values we hold true to our mission of compassionately providing supreme service to our owners and residents.
Areas served
Currently we proudly serve areas on the south side of Chicago and the southern suburbs.
Who we serve
North & Loyal services clients who care about the well being of their tenants.
Who we do NOT serve
Clients who are not willing to invest in the long term growth of their properties. Those who choose to take shortcuts to increase their bottom line, which leads to resident endangerment.
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Do you have a resident/owner portal?Yes. Upon signing a management contract or lease, we will send an invite to join our portal. The portal can be used to pay rent, submit repair requests, and communicate with the porperty managers.
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What areas do you serve?We currently serve southern cook county and the southside of Chicago.
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Are you really local?Yes! We live in Chicago and only manage properties in Chicago. We are not a national company, which we believes gives us an advantage in the market.
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How do I get paid?We pay out rents proceeds at the end of every month through check, ACH, or any other preferred method. Paying at the end of the month gives us a chance to reconcile and outstanding balances.
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Does your company handle repairs?We believe in using third party vendors for our major construction needs. While we do have a construction company that is not affiliated with NLRM, we believe that it is a conflict of interests for our company to do any extensive work on managed properties. We want to work to get you the best quotes for your repairs and we have found working directly with subcontractors saves money for our client.
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Who handles small repairs?We have our construction managers who work hourly starting at $23 per hour. Unless it is an emergency, we will only go out to repair what has been approved by the owner.
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Do you manage large units?Currently our focus is on single families up to 4 units. Our target clients are out of state investors who are seeking an opportunity to build wealth through real estate. If you have a building with more than 4 units please contact us to discuss your needs.
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Are your fees negotiable?We have seen larger companies charge 8% but then overcharge for every associated service with managing the property. Or even worse are not responsive to you or your residents requests. We believe 10% is ideal because it gives us enough resourses to properly manage your property without the need for excessive fees. Part of that 10% goes back to helping with resident relations in the form of gift cards, welcome packages, and more.
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Why shoud I choose NLRM?We believe in being an assest to our investors. We work hard to save you money while managing your property. We provide transparent pricing, that allows owners to anticipate what they will make each month. We also beleive that the best way to ensure on-time rent payment is to make sure the residents feel good about their units. We strive to create healthy and productive realtionships with evey resident.
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How do I sign up?You can enter you information into on of our contact forms on the site, or you can call us at 1-800-558-9601. Our email is haroldb@northloyal.com.